Introducing SympliReach: The Next-Generation CRM, Powered by Microsoft

Introducing SympliReach: The Next-Generation CRM, Powered by Microsoft

We’re excited to officially launch SympliReach—a next-generation CRM platform built on the Microsoft Power Platform. Designed for organisations seeking flexibility, scalability, and cost savings, SympliReach combines robust capabilities with a user-friendly interface that helps you focus on what matters most: building lasting relationships with your customers.


One-Time Fee, Unlimited Users

Forget about per-seat licenses and complicated subscription models. With SympliReach, you pay one flat fee, and you can add as many users as you need. No more juggling budgets and counting seats as your team grows—we believe in transparent pricing that scales effortlessly with your organisation.


Built on the Microsoft Power Platform

Because SympliReach is built on the Power Platform, it not only benefits from Microsoft’s industry-leading security and performance but also integrates seamlessly with your existing Microsoft tools. This foundation allows you to:

  • Leverage familiar interfaces for rapid adoption by your team.
  • Customise your workflows using a low-code environment, enabling fast and easy modifications.
  • Scale effortlessly as your business needs evolve.



Multiple Customisable Pipelines—Beyond Sales

At the heart of any CRM is the pipeline. But why limit yourself to just one? SympliReach supports multiple pipelines, each of which can be tailored to your specific processes. Whether you’re managing sales, project onboarding, partner relationships, or anything else, you can:

  • Create custom stages to mirror unique workflows.
  • Assign team members to each step and automate follow-ups.
  • Track progress across different pipelines all in one central location.

By supporting multiple pipelines, SympliReach goes beyond traditional sales-focused CRMs, making it a powerful tool for diverse business operations.


Pre-Built (but Customisable) Power BI Dashboard

Understanding your data should be simple, not a chore. That’s why SympliReach comes with a pre-built Power BI dashboard that you can customise to fit your specific metrics and KPIs. Instantly gain insights into:

  • Pipeline performance across different departments.
  • Lead conversion rates and timelines.
  • Team productivity and workload distribution.

Because it’s Power BI, you can dive deeper into analytics, generate ad-hoc reports, and even connect additional data sources—all without leaving your familiar Microsoft ecosystem.


Seamless Microsoft Integrations: Outlook Email, Teams, and More

SympliReach’s tight integration with Microsoft means your emails come authentically from Outlook, maintaining consistent branding and reliability. Plus, your team can:

  • Send emails directly from within the CRM, complete with Outlook’s formatting and signature options.
  • Collaborate via Microsoft Teams on deals or tasks, without switching apps.
  • Track customer interactions automatically, so nothing falls through the cracks.

It’s CRM made easier by building on the tools you already know and trust.


Why SympliReach?

  1. Simple, Predictable Pricing
    One-time fee. Unlimited users. No hidden costs.
  2. Built for Growth
    Multiple pipelines, infinite use cases—tailor SympliReach to sales, projects, customer service, and more.
  3. Insightful Analytics
    A pre-built Power BI dashboard means real-time, actionable insights from day one.
  4. Seamless Microsoft Ecosystem
    Send emails from Outlook, collaborate in Teams, and customise via Power Platform.
  5. Low-Code Flexibility
    Easily customise workflows, forms, and dashboards with user-friendly, low-code solutions.


What’s Next?

Our journey is just beginning. In the coming months, expect continuous improvements, exciting feature rollouts, and deeper integrations that will further streamline your customer relationship processes. We’re committed to ensuring SympliReach remains the go-to CRM for organisations that demand scalability, flexibility, and affordability—all without compromising on functionality.


Ready to Get Started?

If you’re looking for a CRM that breaks free from the constraints of traditional subscription models and provides unparalleled customisation on the Microsoft Power Platform, SympliReach is here to help.

Join us in redefining what a CRM can do. We can’t wait to see how you’ll use SympliReach to empower your teams and delight your customers!

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